Move to a new domain

Moving to a new domain is a rebrand, not a setting you flip. It touches your web address, your sign-in, your email identity, the links inside future mail, and your public site. We run the migration with you: you tell us the new domain and point its DNS, and we move each of those pieces over together in one coordinated change. Expect a short window while it cuts over. The old domain doesn't go dark: it redirects to the new one, so saved links and bookmarks keep working.

We run this migration with you

A domain move affects several things at once, so it isn't self-serve. Ask us, and we coordinate the switch so everything lands on the new name together.

What moving affects

Surface What changes
Your web address Your site and workspace load on the new domain
Your sign-in You sign in at admin.newname.example after the switch
Your email identity Outbound mail sends from the new domain and is verified for it
Links in future mail New messages carry the new domain in their links and signatures
Your public site Search engines start indexing the new domain

Past mail is left as-is on purpose. Already-sent messages keep the old address because they are a record of what was actually sent, not something to rewrite. New mail goes out on the new domain.

What we handle, what you do

Your part is choosing the new domain and pointing its DNS. The migration itself is ours.

You Us
Choose the new domain Move your address and sign-in to it
Point its DNS at us, or delegate DNS to us Verify the new domain for email
Confirm the new name looks right Redirect the old domain to the new one
Update your public site so search follows the move

The old domain still works

Your old domain isn't switched off. It redirects to the new one, so a bookmark, a link in an old email, or a search result that points at the old address still lands people in the right place. You keep both working; the new domain becomes the one everything is built from.

Expect a short coordination window

Because several pieces move together, we schedule the cutover with you rather than flip it silently. During the window your mail identity and your web address line up on the new domain, and we confirm sign-in, a test message, and your public site all show the new name before we call it done.

How the move works

  1. Tell us the new domain, for example newname.example.
  2. Point its DNS at us, or delegate the domain to us, and add any records we send.
  3. We move your address, sign-in, email identity, and site to the new domain together, in one coordinated change.
  4. We redirect the old domain to the new one and verify that sign-in, a test email, and your public site all show the new name.

Last reviewed: 2026-07-19

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