Chat

Chat is your team's messaging — channels for the company, direct messages, and discussion attached to your records.

What you can do

• Channels. Public or private channels for teams, projects, or topics. Every workspace starts with a #general channel for company-wide updates.
• Direct messages. One-to-one or small-group conversations.
• Talk where the work is. Every record — a deal, an invoice, a task — has a chatter you can message and @-mention people in.
• Calls. Start a voice or video call from a channel.

Configuration

Create the channels your team needs and set who can join. Pin important channels.

Related

• Mentions and follows tie into Projects and CRM.
• For phone calls and texts to customers, see Calls & SMS.