Chat

Chat is your team's messaging inside the workspace. You talk in channels for the company or a project, send direct messages, and hold discussion right on a record — a deal, an invoice, a task. Mention a colleague to pull them in, and start a voice or video call when a thread needs one.

What you can do

• Channels. Group conversations by team, project, or topic. Every workspace starts with a #general channel for company-wide updates. A channel can be open to the whole workspace or limited to the people you add.
• Direct messages. One-to-one or small-group conversations that stay between the people in them.
• Talk where the work is. Every record has a chatter you message and @-mention people in, whether it is a deal, an invoice, or a task. See Talk where the work is.
• Meetings and calls. Start a voice or video call from a channel, or schedule one ahead in Meetings.

Configuration

Create the channels your team needs, then invite the people who belong in each one. Channels & messages has the steps.

Related

• Channels & messages
• Talk where the work is
• Schedule and record video meetings in Meetings.
• Mentions and follows tie into Projects and CRM.
• For phone calls and texts to customers, see Calls & SMS.