Mail

Mail is real email built into your workspace. You read, write, and organize messages at an address on your own domain — you@yourcompany.com — without leaving the platform. It comes with every workspace: open Mail from the app grid, or click the envelope in the top bar, which shows a live unread count. New mail arrives in real time, with a notification and an optional chime.

The layout is three panes: folders and labels on the left, the message list in the middle, and the reading pane on the right. On a phone, the panes stack into one.

What you can do

• Work a full inbox. Threaded conversations, the standard folders, stars, labels, and bulk actions. See Read, search & organize.
• Find anything. Search with operators: from:, to:, subject:, has:attachment, is:unread, and more.
• Write with a complete composer. Cc and Bcc, rich text, attachments up to 25 MB, reply-all, forward with the original quoted, and drafts that autosave. See Compose & send.
• Answer as a team. Shared mailboxes like support@ that many people read and reply from. See Shared team inboxes.
• Get straight answers on delivery. A message either queues for delivery or you see the specific reason it did not go. Sent messages carry a status chip.
• Send as your company. Once your domain is verified, mail goes out as you@yourcompany.com. See Mail administration & deliverability.

Read your first message

1. Open Mail from the app grid.
2. Click a message in the list. It opens in the reading pane and is marked read. A conversation opens as a stack of cards, newest expanded.
3. Use the icons above the message to Reply, Reply all, or Forward.

If Mail shows "No mailbox yet", an administrator creates your mail identity in Settings → Mail — see Mail administration & deliverability.

Safer by default

Message bodies render inside a sandbox, so a script inside an email never runs in your workspace. Images load automatically so mail looks right, and you can turn remote images off under Settings → Reading & privacy when you would rather not fetch the tracking pixels some senders hide in them — the reader then holds them back until you click Show images on a message you trust. Pictures embedded in a message always display.

Your mail settings

Click the gear in the Mail sidebar to open Settings — Mail keeps its own settings, so you set them where you read your mail instead of hunting through a separate admin screen. Everything here is personal to you, follows you between devices, and takes effect as soon as you change it.

• Signature. A rich-text signature — bold, italic, lists, and links — added to the bottom of messages you send. Each mailbox keeps its own. See Compose & send.
• Reading & privacy. Load images in messages is on by default; turn it off to block remote images and the tracking pixels some senders hide in them.
• Notifications. Play a sound when new mail arrives — on by default.
• Compose — undo send. Hold a message for a few seconds after you hit Send so you can take it back. Choose Off, 5, 10, 20, or 30 seconds; new mailboxes start at 10. See Compose & send.

Mail, Email Marketing, or Chat?

Related

• Read, search & organize
• Compose & send
• Shared team inboxes
• Mail administration & deliverability
• Campaigns and mailing lists live in Email Marketing.