Keyboard shortcuts & command menu

Every common Mail job has a key. Press j and k to move through the message list, e to archive, r to reply, c to write a new message. Press Ctrl K (Command K on a Mac) to open the command menu, which finds any folder, label, mailbox or action as you type. Press ? in Mail to see the full list on screen.

The shortcuts

Star, select, archive, trash and the read and unread keys act on the message under the list cursor while focus is in the message list, and on the open message otherwise. Reply, reply all and forward always act on the open message. The keys also work while a message body has focus, so you can read a message and reply without touching the mouse.

Move through the list

Key What it does
j or ↓ Next message
k or ↑ Previous message
o Open the message
n Open the next message
p Open the previous message
u Back to the list

The arrow keys work in the message list only, so they never fight with page scrolling or a form field.

Act on a message

Key What it does
s Star or unstar
x Select or deselect, for bulk actions
e Archive
# or Delete (forward delete) Move to Trash
Shift I Mark as read
Shift U Mark as unread
r Reply
a Reply all
f Forward

Archive, select and the read and unread keys work while the organizing features are on. Reply all and forward need the full composer. Both are on by default, and an administrator can switch either off under Settings → Mail → Features. A key whose feature is off does nothing.

Write and find

Key What it does
c Compose a new message
/ Search mail
Ctrl K or Command K Open the command menu
? Show the keyboard shortcuts
Esc Close the open menu, clear a selection, or close the open message

Go to a folder

Press g, then the second key within about a second.

Keys Where you land
g then i Inbox
g then s Sent
g then d Drafts
g then p Spam
g then a Archive
g then t Trash

Typing never triggers a shortcut

Single key shortcuts stay out of the way whenever you are typing. In the search box, an address field, the subject, the message editor, the signature editor and any settings field, j, e and # are ordinary characters. Click outside the field, or press Tab, to hand the keys back to the list. In the search box, Esc clears the search and leaves you in the box.

Turn single key shortcuts off

If keys like j, k and e clash with a screen reader or voice control, turn them off. Open Settings → Keyboard and clear Single key shortcuts. The choice is saved in this browser, so set it on each browser you use. The command menu keeps working with the shortcuts off, because it needs a modifier key. See Mail settings.

Use the command menu

Press Ctrl K (Command K on a Mac), or click the lightning bolt at the bottom of the Mail sidebar. Start typing, use the up and down arrows to pick, and press Enter to run the command. Esc closes the menu.

Matching is forgiving. Your letters only need to appear in order, so gtr finds Go to Trash, and inv finds a label named Invoices. The menu lists up to 40 matches.

It offers When
Compose a new message, Search mail Always
Reply, Reply all, Forward A message is open
Star or unstar, Archive, Move to Trash, Mark as read or unread A message is open or under the cursor
Go to folder One entry for each folder of the open mailbox
Go to All inboxes You have more than one mailbox
Show label name One entry for each label of the open mailbox
Switch to address You have more than one mailbox
Open mail settings, Keyboard shortcuts Always
New shared mailbox You are a mail administrator
Manage members A shared mailbox you manage is open, or you are a mail administrator

Inside the message editor or the signature editor, Ctrl K (Command K) opens the link box instead of the menu, as it does in most editors. To open the menu from there, click the lightning bolt in the sidebar.

Last reviewed: 2026-10-02

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